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Channel: All AccountRight: Installing and upgrading posts

Re: Downgrading from Premier to accountright plus

Hi @JillL1  If a Plus subscription meets your needs, just re-iterating what I mentioned to @CoolSteel. In most cases a Premier file can be changed to a Plus file (or Standard), just not by MYOB, they...

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Re: Downgrading from Premier to accountright plus

Hi @JillL1, Thanks for your response. I understand that you're looking for a comprehensive comparison of MYOB's features and restrictions. While we don't have a single document that provides a...

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Re: Downgrading from Premier to accountright plus

Hi @Princess_R  Could I have a clear answer please?    Surely MYOB know what each version of the software does and what the differences are.   Please explain it to me.    Giving me multiple pieces of...

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Link a User ID to your MYOB account

I have tried every possible user id and password to no avail.  It is pre-filled with 'Administrator' and my password, but nothing is working.  I have tried lots of other possible combinations as well.I...

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Total monthly Sales Report

Hi there, In last two years I am ussing MYOB account right. First things that staned me that in MYOB one can not see total Sales (in Sales Register). To have this figure one need to manually calculate...

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reactivate subscription

Can I recover data / company info if I reactivate my subscription ( has been 4-5 months since I have cancelled subscription. Thank you 

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Re: Link a User ID to your MYOB account

Hi @kulinhub, Thank you for your post. I appreciate your efforts in trying to resolve the login issue. To assist you further, kindly try the default User ID: Administrator, and leave the password blank...

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Re: Downgrading from Premier to accountright plus

Hi @JillL1, Thank you for your reply. please check all the links that one of our moderators provided so you can compare their features and prices.   Should you require additional assistance, don't...

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Re: Link a User ID to your MYOB account

I have tried that and once again just now, but keep getting an error that “something went wrong”

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Re: Total monthly Sales Report

Hi @Yelka, Thank you for your post. I totally get where you're coming from with your frustration about not having a total sales report and the cost of MYOB AccountRight. The Sales Register does offer...

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Re: reactivate subscription

Hi @QPL_1, Thanks for your post, and welcome to the MYOB Community Forum. If we're reactivating a subscription, we might need to investigate more. We'll take a look at the backup status in our system...

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Re: Link a User ID to your MYOB account

Hi @kulinhub, Thanks for your response. In this scenario, since the default user ID didn't do the trick, I suggest reaching out to our virtual assistant, MOCA, on our website, or you can submit a...

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MYOB AccountRight Basics 2013.0

Hello,I am trying to restore an old MYOB file to audit, it was created in offline version of MYOB Account Right Basics.I have since downloaded a copy of MYOB Account Right Server 2013.5 which MYOB...

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Re: reactivate subscription

Hi Doreen,thank you for your reply. The last 4 digits of the serial number - 3140  If you could let me know the necessary next steps. Many thanks 

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Re: MYOB AccountRight Basics 2013.0

Hi @Chrisssss,Thanks for your post, and welcome to the Community Forum! The recent Microsoft Windows security update has caused some AccountRight users to experience login issues. Typically, the...

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Re: reactivate subscription

Hi @QPL_1, Thank you for providing the requested information. As per checking your account, a backup of your data from a cancelled subscription is still on our system. It only means that, when you...

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Re: login bug

On the desktop version I'm having the same issue as well.  I can't get past putting in the email address and get to the stage where you put in your second stage of verification.  I've uninstalled and...

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Re: login bug

Hi @Lynch, and @Totallynuts,Thanks for your posts. After conducting some investigation, we can resolve this by resetting your password or your 2FA. You can proceed to these help pages to initiate the...

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Re: Downgrading from Premier to accountright plus

@Isaiah_C @Princess_R @Doreen_P  I am a little bemused that you are all avoiding answering.    I have sifted through the various sources of information and found enough to make a decision, however it...

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Re: Downgrading from Premier to accountright plus

Hi @JillL1,  Thank you for your response. I understand your need for a comprehensive list or article that outlines all the differences between the AccountRight product levels. Unfortunately, we...

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